Insurers under pressure to improve the customer experience

“Look at the big tech companies and how they’ve actually been able to help their customers transact differently.

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EK Insurance

4.8

Logan william

11:36 10 May 18

Ethan does a great job. I called him based on a vendors referral, and he worked very fast to get my business a general liability and commercial auto quote. The coverage met my needs and the price less than we were expecting. His attention to detail and ability to listen to our specific needs, allowed him to find the right policy for our business with more coverage at less premium! Very impressed, cannot recommend highly enough.read more

Josiah Bruce

18:22 21 May 18

Highly recommended! Great service and great rates. I like dealing with an insurance broker that actually cares about you and will go the extra mile to make sure your satisfied. Ethan is great to work with – he is direct, moves fast and knows his stuff.read more

Brenda Garcia

10:03 17 May 18

EK Insurance has provided us with outstanding service. They have answered every insurance question with complete and comprehensive answers. They provided us with many options to customize our commercial insurance policies to best fit our needs. Ethan has been prompt in his replies by responding through texts, phone calls and emails. We will recommend other business to contact Ethan in the future for their business insurance needs.read more

Amy Sachs

23:44 27 Aug 18

Ethan is pleasant to work with, efficient and quick to respond to questions. The process for obtaining my new liability policy was much more streamlined than other carriers/agents I've used in the past.read more

Browson stone

18:41 04 Jun 18

EK Insurance is great at handling all of my business insurance needs without me ever having to think about it. The contact me when it is time to renew and make sure I am getting the best rates and coverage available. I highly recommend EK for your commercial insurance needs.read more

Eileen Cooper

15:52 28 Mar 19

Very Knowledgeable! I was able to get the insurance coverage for my company at a reasonable cost in a timely manner.read more

Jason Luogameno

20:06 10 Jun 19

Ethan is very dependable, he worked with our unique business model and was able to find us an affordable insurance solution. He also kept us updated every step of the way. We have been using EK Insurance for about 2 years now and have no complaints. Thank you.read more

Nick Patone Sr.

21:08 21 Jun 19

Ethan got me the best quote on commercial truckers insurance. Beat The competition by just over 2 GRAND Per year!! And he always quick as lightning getting things done! FIVE STARS FOR YOU MY MAN!!!!!read more

Roadside Assistance

13:51 03 Dec 19

After being told by multiple companies that there was no market for the type of coverage we needed, EK Insurance was able to not only get the policy with the coverage we needed but they also got it at a fantastic rate. We worked with Ethan and he is professional and very helpful. He proved that knowing what your doing makes all the difference in the world. Thank you Ethan, super job.read more

Clint Childers

14:22 22 Jan 20

So far so good. Seems to be good business insurance with fast response.

Tracy Joash

15:52 20 May 18

I enjoyed working with Ethan from EK Insurance. I was in a tight spot and needed commercial insurance for my business in a very timely manner to get a job. I doubted it could be done fast enough, but he had certificate of insurance in my with time to spare for me to get all my contract! This deal was worth a lot of revenue to my company and I could not have got it without Ethan’s help. Since then Ethan has been available when I need advice and explaining anything I need or answering any questions as my business insurance needs grow. Thanks Ethan!read more

Martin Herbert

12:56 29 May 18

What a great experience. They gave me several options with different companies and coverage amounts and did an stellar job explaining the differences. Most brokers try sell you the policies that they make the most commission on. I was able to get a great policy that was within my insurance budget.read more

Julie

13:41 10 Jan 20

Ethan couldn't even make a quote and said : "Im sorry I don’t know how to quote". This is an awful service and I am really disappointed in this company ! My project is in development and I have to plan my expenses so this quote would have been useful and chosen the next year during the development of the project. Ethan wasn't understanding at all and kept insisting about how he couldn't help me. Maybe a phone call would have been better, no ? No patience at all.read more

Chris Goffman

04:37 19 Feb 20

Their site clearly states they offer insurance for the type of coverage that I need; however when I called I was told they cant insure me. I was given a phone number to someone who supposedly could and after that person transferring me 7 different times I gave up. Quite frank, it is false advertisement to say you offer a certain type of insurance on your site, to only call and be told I cant be insured. Terrible business practice and shocked they havent been sued.read more

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