Insurers under pressure to improve the customer experience

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EK Insurance

4.9

Logan william

11:36 10 May 18

Ethan does a great job. I called him based on a vendors referral, and he worked very fast to get my business a general liability and commercial auto quote. The coverage met my needs and the price less than we were expecting. His attention to detail and ability to listen to our specific needs, allowed him to find the right policy for our business with more coverage at less premium! Very impressed, cannot recommend highly enough.read more

Donnie Voelker

20:52 31 Aug 17

Ek Insurance is 100% Professional. I was on a State tight deadline and Ethan went way out of his way and bent over backwards to get me Contractors insurance by Midnight. Quoted a great price, much less than Liberty or Accord. I'm very happy with the service I received and will continue to do business with them in the years to follow.read more

Peter Germanov

16:58 03 Oct 17

It is a very professionally run agency and I can sleep better knowing that Ethan helped protect my business. I also don't feel like I have to call lots of insurance agents to find the best rate for my policies because shop around and let me know the best options. I always get a straight and easy to understand answer when I have questions about coverage and limits. EK Insurance did a stellar job for my business.read more

K Men

18:02 06 Apr 17

I had such a wonderful experience. Ethan in particular was prompt, effective and got me insurance the very next day. He saved me a lot of money and I will highly recommend this company to any of my colleagues. Thank you Ethan for your stellar service.read more

donna samanthaopal

08:13 07 May 16

Ethan helped me with my general liability and auto insurance when I started my contracting business. I never had commercial insurance before and it was a very confusing. Ethan explained the coverages in terms I could understand, helped me get great rate and made sure that coverages were appropriate for my work. One thing I liked is Ethan gets back to me very fast when I have a questions or need a certificate of insurance to bid on a job.read more

Oscar Smith

10:06 20 Aug 20

EK Insurance is AMAZING. Dealing with insurance is never fun, but this team is the exception. They are customer-focused, commercially responsible, AND a pleasure to deal with.read more

Brandon Staley

14:08 10 Aug 20

A wonderful service. I worked with EK Insurance and they are very helpful. Very patient with me and been wonderful at answering all my questions promptly and carefully.read more

Valarie Basham

08:52 27 Aug 20

EK Insurance was by far amazing. They went above and beyond and answered every question I had with the best attitude and never made me feel uncomfortable or regret the decision of having an insurance broker. Thank you.read more

Andrew Tye

08:50 28 Sep 20

I have peace of mind with EK Insurance. Honest, responsive, and patient when determining insurance coverage. I call them every year to review our policies and they take whatever time is needed to answer my questions. I have complete confidence in them.read more

Samuel Katz

08:40 12 Oct 20

Whenever I have a client in need of an insurance company. I recommend EK Insurance. Great rates and the right coverage. The service level is outstanding. Insurance like no other.read more

Jack Hodgson

08:40 29 Oct 20

I LOVE EK Insurance. Always super responsive and professional. I don't understand all the ins and outs of insurance, but they take their time to explain what I need, why I need it and, get Me the best deal in the town.read more

Michael Montgomery

11:41 21 Sep 20

I have been using EK Insurance for the past years. Great business. They go out of their way to help you out and make sure everything that you own is covered and protected at the best prices. They insured my cars, homes, everything! Never had a problem, and if I did they can handle my phone calls.read more

Thomas Scott

08:51 02 Nov 20

I am so glad to have found EK Insurance! They hooked me up with Mercury Auto Insurance and had AMAZING rates! The man I spoke with, was super friendly and exemplified superior customer service! It was just a great overall experience, and I would recommend them to everyone!read more

Clint Childers

14:22 22 Jan 20

So far so good. Seems to be good business insurance with fast response.

Roadside Assistance

13:51 03 Dec 19

After being told by multiple companies that there was no market for the type of coverage we needed, EK Insurance was able to not only get the policy with the coverage we needed but they also got it at a fantastic rate. We worked with Ethan and he is professional and very helpful. He proved that knowing what your doing makes all the difference in the world. Thank you Ethan, super job.read more

Nick Patone Sr.

21:08 21 Jun 19

Ethan got me the best quote on commercial truckers insurance. Beat The competition by just over 2 GRAND Per year!! And he always quick as lightning getting things done! FIVE STARS FOR YOU MY MAN!!!!!read more

Jason Luogameno

20:06 10 Jun 19

Ethan is very dependable, he worked with our unique business model and was able to find us an affordable insurance solution. He also kept us updated every step of the way. We have been using EK Insurance for about 2 years now and have no complaints. Thank you.read more

Eileen Cooper

15:52 28 Mar 19

Very Knowledgeable! I was able to get the insurance coverage for my company at a reasonable cost in a timely manner.read more

Browson stone

18:41 04 Jun 18

EK Insurance is great at handling all of my business insurance needs without me ever having to think about it. The contact me when it is time to renew and make sure I am getting the best rates and coverage available. I highly recommend EK for your commercial insurance needs.read more

Amy Sachs

23:44 27 Aug 18

Ethan is pleasant to work with, efficient and quick to respond to questions. The process for obtaining my new liability policy was much more streamlined than other carriers/agents I've used in the past.read more

Brenda Garcia

10:03 17 May 18

EK Insurance has provided us with outstanding service. They have answered every insurance question with complete and comprehensive answers. They provided us with many options to customize our commercial insurance policies to best fit our needs. Ethan has been prompt in his replies by responding through texts, phone calls and emails. We will recommend other business to contact Ethan in the future for their business insurance needs.read more

Josiah Bruce

18:22 21 May 18

Highly recommended! Great service and great rates. I like dealing with an insurance broker that actually cares about you and will go the extra mile to make sure your satisfied. Ethan is great to work with – he is direct, moves fast and knows his stuff.read more

Martin Herbert

12:56 29 May 18

What a great experience. They gave me several options with different companies and coverage amounts and did an stellar job explaining the differences. Most brokers try sell you the policies that they make the most commission on. I was able to get a great policy that was within my insurance budget.read more

Tracy Joash

15:52 20 May 18

I enjoyed working with Ethan from EK Insurance. I was in a tight spot and needed commercial insurance for my business in a very timely manner to get a job. I doubted it could be done fast enough, but he had certificate of insurance in my with time to spare for me to get all my contract! This deal was worth a lot of revenue to my company and I could not have got it without Ethan’s help. Since then Ethan has been available when I need advice and explaining anything I need or answering any questions as my business insurance needs grow. Thanks Ethan!read more

Chris Goffman

04:37 19 Feb 20

Their site clearly states they offer insurance for the type of coverage that I need; however when I called I was told they cant insure me. I was given a phone number to someone who supposedly could and after that person transferring me 7 different times I gave up. Quite frank, it is false advertisement to say you offer a certain type of insurance on your site, to only call and be told I cant be insured. Terrible business practice and shocked they havent been sued.read more

Julie

13:41 10 Jan 20

Ethan couldn't even make a quote and said : "Im sorry I don’t know how to quote". This is an awful service and I am really disappointed in this company ! My project is in development and I have to plan my expenses so this quote would have been useful and chosen the next year during the development of the project. Ethan wasn't understanding at all and kept insisting about how he couldn't help me. Maybe a phone call would have been better, no ? No patience at all.read more

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